|Cancellation, Payment & Refund Policies|
Please notify us by phone at 877-743-8687 or 519-586-9300 if you need to cancel or reschedule. Refund amounts vary according to the cancellation timeframe. See below for details:
Please note that if you are late for your tour time we will do our best to get you into another tour later in the day.
If we cancel any trip due to weather, mechanical failure, unsafe conditions, or insufficient reservations, a full refund will be provided.